Terms of Service

The Terms of Service can be modified at any time without notice.

1. Your Account

a. We reserve the full right to terminate your account at any time, with or without given notice. Your account will be terminated if you are found in violation of any of these terms.

b. In order to register on our site, you are required to have a valid, unique email address.

c. When ordering a server, or any other service from WulfHosting, you are only renting the server. All services remain the property of WulfHosting.

2. Payments

a. Services ordered from WulfHosting will not be activated until payment has been received, and verified to not be fraudulent. In most cases, payment verification is automatic, but may require manual review in rare circumstances.

b. Failure to make a payment within 5 days after an invoice is due, will result in that service being suspended. In order to re-activate your service, you may be required to pay an additional late fee of up to 10% the invoice amount.

c. Failure to make a payment within 3 days after an invoice is due, will result in complete termination of that service. Once a service is terminated, it may not be re-activated, and data cannot be recovered.

d. Any chargebacks or reversed transactions made on your payments will result in your account being immediately terminated.

3. Cancellations

a. In order to cancel your services, you must issue a cancellation request within our billing area at http://wulfhosting.com/billing/. Additionally, you must manually cancel any active PayPal subscriptions that were created when ordering your service. We do not have access to deduct funds from your PayPal account, and will not be held responsible for automated payments made via a subscription.

4. Refunds

a. We do not offer refunds for any of our services for any reason.

5. Service Availability

a. We make reasonable efforts to ensure services are available 24 hours a day, 7 days a week for as long as you have paid for them. Sometimes, however, for a number of reasons, services may be unavailable to you. You recognize and acknowledge that on occasion, an event will occur causing services will be unavailable. We make no representation or warranty that our services will be uninterrupted.

6. Usage

a. Servers may only be used for the services they were intended and you may not install or use unauthorized third party programs. We do not provide technical assistance, and will not be held responsible, for any third party software uploaded to our services. Unauthorized usage, such as attempting to access or interfere with other clients data, will result in suspension of your services.

b. You may not purposely bypass any limits or restrictions that your service is provisioned with, such as user slots, RAM limits, or CPU restrictions. Attempting to modify or bypass any usage restrictions will result in suspension of your services

c. In the event your usage exceeds any limits existing on your service, the process exceeding these limits may be automatically disabled without notice. This may occur due to improper usage, such as a crashed or hanging server process.

d. Your usage must be reasonable and should not place excessive burdens on our hardware or available resources. You may not interfere with the services we provide to other customers. In rare situations, we may place restrictions on your services in the event that your usage interferes with the services provided to other customers.

7. Legal Obligations

a. We claim no responsibility whatsoever for what you choose to host on your server.

b. You may not use our services to host or distribute adult or illegal material.

c. Your service can be terminated at any time for any reason.

8. Liability

a. WulfHosting will not be liable for delays or failure in performance caused by acts of God, war, terrorism, strike, labor dispute, work stoppage, fire, act of government, or any other cause, whether similar or dissimilar, beyond our control.

<">b. WulfHosting reserves the right to restrict, alter, or modify fees, benefits, rules, regulations, special offers, membership terms and conditions or terminate services at any time and without notice.

c. WulfHosting is not liable to store any statistical data regarding servers, such as user information.

d. Due to the nature of the services we provide, there may issues such as but not limited to, performance impacts, data corruption, data loss, and lag. These issues are out of our control and are not the result of our hardware or network. We are not liable for these issues, although a reasonable effort will be made to assist you with any problems you may experience.

9. Services

a. All services are still subjected to software limitations and physical hardware limits.

10. Our Site

a. We cannot assure that the site is completely free from exploits. If a user is caught exploiting any area of wulfhosting.com, their account will be permanently terminated.

b. We reserve the right to modify any of the information on the site at any given time.

These terms of service were last modified on June 5th, 2017.

Privacy Policy

We may be contacted at the following link: http://wulfhosting.com/

1. Personal Information

a. Any personal information you provide for use on wulfhosting.com will not be given to any outside parties for any purpose. Information you provide is for use strictly on WulfHosting.com.

2. How do we protect your information?

a. We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. Some user data is stored in your browser cookies. However, never, under any circumstances, is any sensitive data stored in your browser cookies. All user inputed data is stored in our databases (username, password, IP address, etc). Any sensitive information (such as passwords) is encrypted. Private information, such as credit card numbers, are never stored in our databases, and never will be.

3. Third party sites

a. We may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these separate sites.

b. We do not sell, trade, or otherwise transfer to outside parties any of your personally identifiable information. However, we may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

4. Online Privacy Policy Only

a. This online privacy policy applies only to information collected through our website and not to information collected offline.